Systems Transformer
Nairobi, Kenya
Phoebe Khagame builds the human side of the systems everyone else forgets to design. In 14 years across Africa’s health and education sectors, she’s learned that good solutions rarely fail because of the technology; they fail because of the people, incentives, and habits no one designed to sustain them. That’s where her work focuses. She’s restructured an organisation into cross-functional teams that lifted performance by 62% and doubled revenue, brokered coalitions that got ministries, manufacturers, and academics across seven countries pulling in the same direction, and built the engagement systems that turn one-time users into committed ones. To her, adoption isn’t a launch milestone; it’s a behavior you must design for.
SPEAKING TOPICS INCLUDE:
Innovation Adoption & Scale
Digital Equity in Health and Education
Sustainable System Design
Leadership in Complex Environment